Frequently Asked Questions (FAQs)

General Services

Q: What types of painting services do you offer?
A: We provide both interior and exterior painting, including walls, ceilings, trim, doors, fences, decks, and more. We also offer refinishing such as staining, touch-ups, and minor drywall repair.

Q: Do you provide free estimates?
A: Yes, we offer free, no-obligation estimates after an on-site visit to assess your project.

Q: How do I choose the right paint color?
A: We can provide color consultation and samples so you can see how different shades look in your space before making a decision.

Preparation & Process

Q: Do I need to move my furniture before you start?
A: We recommend removing small or fragile items, but our team will help move and cover larger furniture to protect it.

Q: How do you prepare surfaces before painting?
A: We clean, sand, patch holes, caulk gaps, and prime surfaces to ensure a smooth, long-lasting finish.

Q: Do you use primer before painting?
A: Yes, we apply primer when needed—especially on new drywall, stained surfaces, or when changing from dark to light colors.

Paint & Materials

Q: What type of paint do you use?
A: We use premium, low-VOC paints from trusted brands to ensure durability, easy cleaning, and healthier indoor air quality.

Q: Can I provide my own paint?
A: Yes, if you have a specific brand or color in mind, we’re happy to use your chosen paint.

Q: How many coats of paint will you apply?
A: Typically, two coats are applied for even coverage, unless otherwise discussed.

Timing & Scheduling

Q: How long will my painting project take?
A: Project length depends on the size and scope, but most interior rooms take 1–2 days. Larger projects, like exteriors, may take several days to a week.

Q: How soon can you start?
A: Start times depend on our current schedule, but we aim to begin projects within 1–3 weeks after your estimate.

Q: Do I need to be home while you paint?
A: No, you don’t need to be home as long as we have access. Many clients prefer to schedule while they’re at work.

Pricing & Payment

Q: How do you price painting jobs?
A: Pricing is based on square footage, surface condition, number of coats, and materials required. We provide a detailed written estimate upfront.

Q: Do you require a deposit?
A: Yes, a small deposit is typically required to secure your spot on our schedule, with the balance due upon project completion.

Q: What forms of payment do you accept?
A: We accept cash, check, and most major credit/debit cards.

Aftercare & Warranty

Q: How long will the paint last?
A: With proper care, interior paint lasts 5–10 years and exterior paint lasts 7–10 years, depending on exposure and conditions.

Q: What if I find touch-ups needed after you finish?
A: We provide a walkthrough at completion and offer a warranty on our workmanship. If touch-ups are needed, we’ll take care of them.

Q: How should I care for freshly painted walls?
A: Wait at least 2 weeks before washing walls. Use a soft cloth or sponge with mild soap and water for cleaning.